Go Live Checklist

Go Live Checklist

Everything you need to do before switching from sandbox to production.

Sandbox vs production — the differences in one table

SurfaceSandboxProduction
Hostnamesandbox.api.billerapi.comapi.billerapi.com
API key prefixbak_test_*bak_live_*
Webhook signing secretPer-environment. The sandbox secret does not verify production deliveries.Register a fresh secret for production; store it in your prod env vars.
Bill IDssandbox_bill_*bill_*
Link IDssb_link_*link_*
ID portabilityIDs are not portable between environments. Don't persist sandbox IDs into your production database.
Request / response shapesIdentical. The same client code talks to both; only the hostname and credentials change.
Data persistenceIn-memory; evaporates on service restart. Magic account numbers are deterministic.Durable DynamoDB.
Link flowDriven by magic account numbers (e.g. 4242424242 = success, 4000000003 = MFA).Real biller credentials.
MFA codesOnly 123456 verifies.Real one-time codes from the biller.

Checklist

1

Get production API keys

Production access is granted, not self-served. Complete all four steps on /go-live, in order:

  1. Verify your email address.
  2. Verify your business — submit the business details form.
  3. Add a payment method (billing setup must be complete).
  4. Request production access. All three prerequisites above are enforced server-side; the request is rejected until they are done.

A BillerAPI operator then reviews the business details you submitted. Approvals usually land within one business day and we email you when access is granted. Until an operator approves, minting a production-tier secret fails with OPERATOR_VERIFICATION_REQUIRED. Once approved, mint the secret from /developer/keys. Production keys use the prefix bak_live_*.

2

Update base URL

Change from sandbox.api.billerapi.com to api.billerapi.com. See Environments.

3

Re-register webhooks for production

Webhook subscriptions and signing secrets are per-environment: the sandbox secret you registered does not verify production deliveries. Register a fresh production webhook URL with a new signing secret, then update your production env vars. See Set Up Webhooks.

4

Implement error handling

Ensure your app handles all error codes and implements retry logic with backoff. See Error Handling and Rate Limits.

5

Test the full flow

Run through the complete user journey: create link session, connect a biller account, exchange token, retrieve bills, and receive webhook events.

6

Use idempotency keys

Add Idempotency-Key headers to all POST requests to prevent duplicates during retries. See Idempotency.

7

Prove biller-message display

If your product connects biller accounts, displaying accepted biller messages is a production requirement. In sandbox, demonstrate signed-webhook verification and deduplication, dropped-event recovery from the canonical feed, biller and account attribution, persisted read state, marketing consent, and reporting. This evidence is reviewed separately from the automated setup count.

Display biller messages guide

Note

Need help going live? Contact your BillerAPI account manager for a production readiness review.
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