USER_NOT_CONFIRMED
401authThe account was never confirmed after signup.
Cause
Signup created the identity but the emailed confirmation code was never submitted, so the account cannot authenticate yet.
How to fix it
Submit the confirmation code from the signup email — or request a fresh one — and then sign in again.
Example response
401 USER_NOT_CONFIRMED
JSON
{
"error_code": "USER_NOT_CONFIRMED",
"error_type": "auth",
"error_message": "The account was never confirmed after signup.",
"hint": "Submit the confirmation code from the signup email — or request a fresh one — and then sign in again.",
"docs_url": "https://docs.billerapi.com/errors/USER_NOT_CONFIRMED",
"request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}Related
- Error handling — the error envelope shape and how to parse it
- Error code reference — every stable error code
Canonical docs URL: https://docs.billerapi.com/errors/USER_NOT_CONFIRMED
Was this page helpful?