PROMPT_POINTER_FLIP_FAILED
500api_errorThe production pointer could not be written.
Cause
An infrastructure fault writing the pointer — distinct from the CAS conflict, which is PROMPT_POINTER_CAS_MISMATCH. The pointer is unchanged.
How to fix it
Retry with backoff, then re-read the pointer to confirm which version is live.
Example response
500 PROMPT_POINTER_FLIP_FAILED
JSON
{
"error_code": "PROMPT_POINTER_FLIP_FAILED",
"error_type": "api_error",
"error_message": "The production pointer could not be written.",
"hint": "Retry with backoff, then re-read the pointer to confirm which version is live.",
"docs_url": "https://docs.billerapi.com/errors/PROMPT_POINTER_FLIP_FAILED",
"request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}Related
- Error handling — the error envelope shape and how to parse it
- Error code reference — every stable error code
Canonical docs URL: https://docs.billerapi.com/errors/PROMPT_POINTER_FLIP_FAILED
Was this page helpful?