Documentation

INVOICE_EMAIL_CLAIM_FAILED

500api_error

The email delivery claim could not be written.

Cause

Delivery is claimed BEFORE the send, because the mail provider offers no idempotency token. The claim write failed, so nothing was sent.

How to fix it

Retry with backoff.

Example response

500 INVOICE_EMAIL_CLAIM_FAILED
JSON
{
  "error_code": "INVOICE_EMAIL_CLAIM_FAILED",
  "error_type": "api_error",
  "error_message": "The email delivery claim could not be written.",
  "hint": "Retry with backoff.",
  "docs_url": "https://docs.billerapi.com/errors/INVOICE_EMAIL_CLAIM_FAILED",
  "request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}

Related

Canonical docs URL: https://docs.billerapi.com/errors/INVOICE_EMAIL_CLAIM_FAILED

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