INVALID_CREDENTIALS
400invalid_requestThe biller rejected the credentials.
Cause
The username/password pair failed at the biller’s own login.
How to fix it
Prompt the user to re-enter their credentials; the same values will fail again.
Example response
400 INVALID_CREDENTIALS
JSON
{
"error_code": "INVALID_CREDENTIALS",
"error_type": "invalid_request",
"error_message": "The biller rejected the credentials.",
"hint": "Prompt the user to re-enter their credentials; the same values will fail again.",
"docs_url": "https://docs.billerapi.com/errors/INVALID_CREDENTIALS",
"request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}Related
- Error handling — the error envelope shape and how to parse it
- Error code reference — every stable error code
Canonical docs URL: https://docs.billerapi.com/errors/INVALID_CREDENTIALS
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