Documentation

ACCOUNT_INACTIVE

403auth

This BillEBox account is inactive.

Cause

The account owner requested reversible account deletion, so account-scoped reads and writes are quarantined during the grace window.

How to fix it

Use the account restore flow with the owner credentials before accessing account data.

Example response

403 ACCOUNT_INACTIVE
JSON
{
  "error_code": "ACCOUNT_INACTIVE",
  "error_type": "auth",
  "error_message": "This BillEBox account is inactive.",
  "hint": "Use the account restore flow with the owner credentials before accessing account data.",
  "docs_url": "https://docs.billerapi.com/errors/ACCOUNT_INACTIVE",
  "request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}

Related

Canonical docs URL: https://docs.billerapi.com/errors/ACCOUNT_INACTIVE

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